Behaviour Survey

October 2023


Energy Consumers Australia’s Behaviour Survey provides Australia’s richest national picture of the attitudes and activity of residential and small business energy consumers – how they use power and associated energy technology, their attitudes to new technology, and how they see the future of energy for themselves and their communities.

You can explore the data using the below category-tabs and within most sections you can sort the data by household-type, state/territory, region and other demographic characteristics.

You can also switch between household and small business data.

Key insights

18% of small businesses have seriously considered cancelling their gas supply and converting their business to running on electricity only
42% of households say they would be willing to reduce their energy use during a very hot period, even if they weren’t offered a financial incentive
44% of household customers would prefer to set the timings on their smart appliances so they have complete control.