Sentiment Survey

December 2022

Small Business Results

Explore the results by clicking on the tab for each category.

For most questions you can compare results with business type. You can also select the “trend” button to see how the results for this question have changed over time.

In the Featured Content Section we ask one-off questions of interest. For this survey, we asked questions to understand consumer’s views on the challenges ahead for the energy system and their preferences for the speed of the transition to renewables.

Electricity Sentiment

Satisfaction with service

Value for money

Satisfaction with electricity retailer

Outages

Costs to business

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