Sentiment Survey

December 2023

Household Results

Explore the results by clicking on the tab for each category.

For most questions you can compare results across various demographic characteristics like state/territory and home ownership status. You can also select the “trend” button to see how the results for this question have changed over time.

In the Featured Content Section we ask topical questions of interest. For this survey, we asked questions to understand consumers’ views on the challenges ahead for the energy system, how they think the transition will impact them and how clearly they believe the impacts of the transition are being communicated.

Sentiment against other utilities

Value for money of utilities

Concern with paying bills

Trust in utilities

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