Key indicators - New South Wales
In New South Wales this survey shows a deterioration in household satisfaction with the value for money of electricity services for the first time since 2018. There is evidence that households are feeling the pinch of bill stress, and many are not getting the help they are asking for from their retailer.
Looking forward, the largest proportion of respondents have set their sights on an energy transition to 100% renewables by of 2030 and when considering the energy transition ahead, having affordable energy prices was the top concern. You can access all the results for New South Wales below.